If you have a question that is not answered here, please contact Real Time Kiosks. Someone from our staff will be happy to assist you.

Support for Real Time Kiosks
Frequently Asked Questions

Here are common question we hear, along with their answers. If you have a question about Real Time Kiosks that is not answered here, please contact us. One of our staff will be happy to answer any questions you have.

1. Why is a Kiosk better than an ATM?

2. Why is the first Kiosk so expensive compared to the second and subsequent kiosk purchases?

3. When I order a kiosk how long does it normally take for delivery?

4. Do you have an interface to my data processor and if not how long would it take to create a new interface to a new data processor?

5. Do my members have to use Biometrics to access the kiosk?

6. Why are reduced images on receipts so important?

7. Do I have to update all of my Savings Rates, Loan Rates and Services on the kiosk when I have all of that same information on my credit union’s web site?

8. How do I verify deposits in the kiosk?

9. How do I know when to replenish cash and paper supplies at the kiosk?

10. We’re trying to control staff costs, how can the kiosk help us do that?