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Printed from the REALTIMEKIOSKS.COM Web site
URL: www.realtimekiosks.com/kiosks/administer.php
Sat, 11 Oct 2008 19:27:33 -0500
Call Real Time Kiosks at 1-888-511-4765

Our Kiosk Systems
Administering the Real Time Kiosks System

Setting Real Time Apart

The Real Time Kiosk Network Control Program ("NCP") sets Real Time apart from all other kiosk systems on the market today.

This robust Network Control Program is arguably the single most powerful feature of the Real Time Kiosk System.

Just as the kiosk can be likened to a teller, the Network Control Program can be likened to a Teller Supervisor — with a host of supervisory, control, security, and reporting functionality.

A Powerful Administration and Control Function

The NCP is a sophisticated software application operating on a Windows NT Workstation platform. Normally housed in the credit union's data center or operations center, the NCP is used to monitor, update, modify, and manage virtually every kiosk function, application, and connectivity issues.

The NCP is attached to the credit union's Local Area Network. While it does not directly interface with the credit union's host data processing system, it interfaces with — and is in constant communication with — each and every kiosk that is connected to the host data system.

Monitoring the Health & Welfare of the Kiosk System

The NCP's primary function is to monitor the health and welfare of the kiosk system and to put kiosk management and control functionality at the fingers of the credit union administrators.

Here is a list of just some of the functions performed via the NCP (click here to view the NCP Diagram).

  • Deposits Review
  • Check Withdrawals Review
  • Biometrics and Member Access
  • Control Member Access & Account Blocking
  • Withdrawal Limits Adjustments
  • Pager Notification Set-up
  • Enable/Disable Functions
  • Activity Statistics Review
  • Comprehensive Internet Interface
  • Loan Apps, New Member Apps, Employment Apps
  • Stop Payments and Check Reorders
  • Marketing Information and Disclosures
  
652 Territory Lane | Crestview, FL 32536 | Ph: 1-888-511-4765 | Fax: 206-338-2674 | e-mail us